Imagine living alone without a relative or friend to check on your well-being. What if you or a loved one fell and could not reach a telephone to call for help?
Over the years, the Troy Fire Department has responded to many delayed calls for help. The patient was sometimes discovered hours or even days after an illness or injury occurred. Not every Troy citizen has a close relative or friend who can check on his or her safety and health on a daily basis. This is particularly true for some of our senior and/or disabled citizens. Chief Bob Counts and the Troy Fire Department recognized a need for assistance and developed a program to keep in touch with local residents living alone. The program provides a daily "check in" service for Troy residents. was originally designed for senior and/or disabled citizens. However, individuals with other special needs might also benefit from the program.
During the registration process, you will need to provide a variety of information. This information is strictly confidential and will be used only in the case of an emergency.
After the registration process, you will receive the 937-335-4321 telephone number to call daily between 7am and 12pm. The Operation SafeGuard telephone line will be answered by Troy Fire Department personnel. A voice mail system will allow you to leave a message in the event that all Fire Department personnel are out on an emergency call.
Each day after you call, your name will be recorded on a check sheet. If you do not call in by the end of the designated time period, the Fire Department will attempt to contact you by telephone. If the Fire Department is unable to contact you, TFD personnel or Troy Police Officers will visit your home to check on your well-being.
For more information on or to enroll in this totally free program, please call Cassidy Mitchell at 937-339-0495.