The City of Troy is now offering utility customers the service of being able to pay City utility bills on line with a credit card. For those who wish to use this option, there will be a small convenience fee of $2.95 for transactions up to $100. Transactions over $100 have a 3% convenience fee. The convenience fee is not kept by or paid to the City of Troy, but is charged by the third party provider to process the individual credit card transaction.
As a part of this optional service, customers can also check their City utility account online. There is no charge to view the account.
To register to use these services, visit the website www.troyohio.gov/233/Utility-Billing-Collection and follow the prompts.
The City cannot accept credit card payments at the payment windows or over the phone.
If there are questions, please call the Utility Billing Office at 937-335-4151.