News Flash

A water main issue has occurred at the construction site of the new school on Swailes Road, requiring Miami County to temporarily shut off water to the Creekwood Drive area, including Heritage and Heritage Village subdivisions. County staff anticipate that service will be restored today, February 25. A boil advisory has been issued for the affected area.

City water customers on Creekwood Drive, Legacy Court, Robinson Way, and Duke Court are affected by this temporary shutoff and boil advisory, along with county customers on Creekwood Drive and in nearby areas.

For Affected Water Customers Only:

• Do not drink tap water without boiling it first. This advisory is being issued as a precaution. The City of Troy has no confirmed evidence of contamination, but out of an abundance of caution, all residents should take the following steps immediately.
• Flush any tap used for drinking or cooking by running it for at least 3 minutes. Then bring water to a rolling boil for at least one minute and allow it to cool before use. Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes, and preparing food. Boiling kills bacteria and other harmful organisms.
• If you experience persistent gastrointestinal symptoms, contact your doctor. 

Crews are actively working to repair the water main break and restore normal water quality as quickly as possible.

For questions, contact the City of Troy Water Treatment Plant at 937-339-4826, or call the EPA Safe Drinking Water Hotline at 1-800-426-4791. Additional guidance is available at www.epa.gov/safewater.